Suffolk Computer Consultants, Inc. Blog

The Federal Trade Commission has developed their Safeguards Rule for one purpose: To set up a guideline on how to interact, store, and use customer information. The FTC enacted the Rule in 2003, but it was heavily amended in 2021 to ensure that it keeps up with the technology used by businesses today. It outlines the policies and procedures that all covered companies need to enact.

We could (and usually do) talk about managed services all day long…and to be honest, it’s easy to do, just because there are so many ways that they benefit a business. Today, we wanted to focus our attention on one specific benefit that managed services offer: the inherent proactivity they feature.

The IT infrastructure of any business can be complicated, especially if you’re going about things the right way. In fact, managing your technology is, more often than not, a full-time job that needs to be fulfilled in order to be done appropriately. Let’s go over some of the key parts of managing and maintaining a business IT infrastructure, and while we cover these tasks, ask yourself if you’re 100% confident that they are happening for your business.

“Please listen carefully as our menu options have changed…”

Sound familiar? It’s one of the most common catchphrases of the modern business phone system prompt. It might be a little cliche, but at least it’s not among the worst sins your phone system could be committing that is preventing your business from potential success.

Microsoft Excel is a really useful tool for organizing data. Using something called a heat map strategy can help you get more out of the solution. If you actively use spreadsheets in your business to contextualize data, you will find this easy-to-use tip for using heat maps really useful.