How to Use Managed IT to Proactively Beat Your Next Tech Catastrophe

Most people look forward to the end of the workday, but what if that joyful end were to be hampered by a server crash? What if you had to work after hours because you missed an important deadline? Let’s make sure this is prevented so you never have to deal with it.

Your Old Method of IT is Outdated

There are countless ways your IT could go wrong and throw a wrench into operations, and of course, these issues come with a hefty price tag, with both expected and unexpected costs:

• Any necessary repairs and remediation will cost money.
• Downtime is expensive, as you take in reduced revenue, if any.
• You suffer reputational damage and a loss of trust in your business whenever your services are not available to your audience.
• Employees are less motivated and engaged as they wait for a solution to their problem.
• Productivity suffers and deadlines are more easily missed when downtime is involved.

The only real way to avoid these costs is to keep your IT from breaking down in the first place, and that’s exactly what proactive IT management and support aims to accomplish.

Understanding Proactive IT Management

Instead of reacting to IT issues your business faces, proactive IT aims to prevent them entirely by addressing problems before they escalate. This approach means that IT becomes strategic, future-focused, and reliable instead of a hindrance.

What Does Proactive IT Support Look Like?

Here’s a glimpse into what you get from proactive IT:

• 24/7 monitoring and support: Your provider remotely monitors systems at all times and detects issues that must be addressed. This means issues get resolved before they become larger problems.
• Maintenance and updates: Keep up with new features and updates so you can stay ahead of your competition (and cybersecurity threats).
• Strategic alignment: You’ll work closely with your IT provider to ensure you’re adopting new technologies as you grow, giving your business an edge it didn’t have before.
• Backup and disaster recovery: Technology makes you vulnerable to data loss, but the right managed service provider can mitigate this issue through proactive backup and business continuity planning.
• Cybersecurity management: Staying safe from the many threats out there is part of running a business with technology, so a good provider can help you address these vulnerabilities and detect attacks from potential threats before they strike.

The Benefits of Proactive IT Support

There are many benefits of proactive IT support for businesses, including:

• Boosted productivity: Your employees will have more time to spend on their actual jobs instead of struggling with their technology.
• Cost savings: You’ll spend less on IT by taking good care of what you have and proactively addressing issues before they become more expensive to resolve.
• Enhanced security: Vulnerabilities are easier to catch and resolve than a full-blown data breach, and you’ll get a whole team dedicated to keeping your network safe.
• Continuity management: Threats to your business’ future, including disasters of any scale, stand no chance when you’ve got a provider handling the prep work and contingencies that will let your company recover with little impact on operations.
• Future-proofing: Your business should be adapting to its growth and changing its approach to IT over time, and that’s exactly what proactive IT is all about: making adjustments as you go to plan according to your future needs.

Ready to Get Started with Proactive IT?

Suffolk Computer Consultants can help your business address any and all of its IT-related issues and needs. To learn more about what we can offer your business, call us at 631-905-9617.