Suffolk Computer Consultants, Inc. Blog

Businesses rely on their communications infrastructures to function. If your communications infrastructure is not working as intended, it’s felt across the organization, as it’s often a department-wide solution. One way you can make your communications infrastructure more streamlined without a load of extra costs is with VoIP, or Voice over IP. The right system will help you get more out of your telephone systems to improve communications for the entire business.

Deciding to upgrade your Point of Sale (POS) system isn't always a choice businesses willingly make, often due to the challenges faced during the initial implementation and the subsequent learning curve for employees. However, like any other business computer, regular updates are crucial for ensuring optimal efficiency in handling customer demand.

Updating your Point of Sale (POS) system isn’t a choice that most businesses would make if they were to have the choice. They typically have long memories of the pain it was to implement the system and how there was a major learning curve for all of their employees. Unfortunately, POS systems are like any other business computer, they need to be updated regularly to ensure that your business is able to efficiently handle customer demand. 

People are constantly upgrading their technology. I mean, just take a look at how many people upgrade their phone every year even though innovation of the devices has slowed considerably. Alternatively, sometimes users ignore the signs that it is time for an upgrade even when they are crystal clear. This type of mentality will not help you, especially if your technology breaks down. You need to be able to identify when older devices are holding you back and take steps toward replacing them with better, more powerful ones.

Technology has done some incredible things, especially in the past couple of decades, so it’s wild to imagine that someday, innovative new tools like ChatGPT will no longer be as cutting-edge as they might seem today. The reason is simple: most technologies today were once world-shattering and innovative, but with time they have become normalized.

For every technology that we use daily, there was once a time when it was brand-spanking-new. Think about when the Internet first became commonplace. People had questions that were seemingly endless, and even computers and electricity were once novel concepts. Let’s think about some more modern inventions that might someday be just as commonplace as some of the tools we use in our daily lives.

We often discuss how we can help you make your business processes more efficient, but we want to refocus on how you can implement these solutions through the use of digital technologies and transformation. How does new technology affect your staff, and what can you do to ensure that these new tools aren’t impacting your employees in unforeseen ways?

In today’s ever-changing business technology landscape, it can be difficult to know when to upgrade your technology, especially when there are so many options available. How do you avoid getting caught up in the excitement of every new thing? It starts with knowing where your organization is and whether you need to make a change.

Upgrading technology can often come with risk. While you might get some return on your investment, will you get it back fast enough to actually make that investment worth it in the end? How can your technology solve problems that your company experiences, and how do you acquire the capital necessary to make significant upgrades? If you dig too deep into the details, you might find that it is difficult to move forward with these major decisions, preventing you from leveraging these amazing benefits. Here are four signs that will give you an idea that it’s time to upgrade your technology.

Wireless is one of the most popular utilities to have in the office. However, if not implemented thoughtfully, it can cause frustration and holdups to your processes. Therefore, it is important to understand what causes challenges for your Wi-Fi, and how to resolve or work around these challenges. Let’s discuss where these challenges come from, and how to fix them.

How long have you been working on the same computer? Depending on your answer, it may be time to replace it with a new model. That’s simple enough (especially with our help), but the question remains: what are you supposed to do with the old one?

With any luck, hearing that Microsoft is calling it quits on two of its most popular operating systems is old news. After all, Microsoft has been reminding Windows 7 users that January 14 is their end of support date, and that they really need to upgrade… but about 25 percent of Windows 7 users haven’t.

Did you take advantage of the free upgrade to Windows 10? This free upgrade was offered all across the globe to Windows 7 and Windows 8.1 users for a limited period of time. You expect users would flock towards Microsoft’s newest operating system; so why were so few migrating to Windows 10? 

When was the last time you thought seriously about upgrading your business’s technology solutions--particularly its software? We know that administering patches and updates can be challenging for some businesses to maintain, but with the right support, it’s more manageable and certainly more secure. Unfortunately, after a certain period of time passes, Microsoft stops supporting certain outdated solutions, rendering them dangerous and obsolete.

More and more is being said about the impending shift from fourth-generation wireless to fifth-generation, and how impactful this shift will be. The only problem is, a lot of what is being said is conflated hyperbole - exaggerated and overhyped.

While some things may last forever (or at least seem to), your business’ technology certainly isn’t one of them. Moreover, when your solutions do reach their end-of-life (EOL), it is crucial that they are upgraded and/or replaced so that you can avoid negative consequences for your business.