631-905-9617    Get SUPPORT

Suffolk Computer Consultants Blog

Whose Side is Human Resources On?

Whose Side is Human Resources On?

Businesses rely more and more on human resources to keep the workplace civil and functioning. However, many employees are often too intimidated to approach HR for fear of reprisal. How can this dissonance be fixed, and can technology help?

The Origins of HR
To better understand the state of HR today, it may help to look at its history. Human resource departments were first implemented in the early 1900s. Companies of the time were looking for ways to understand the grievances that exiting employees had, and more pressingly to the companies, keep unions out.

Eventually, the idea that HR was an advocate to the worker developed as a result of these anti-union activities. After all, who needs a union when there’s someone in the company who is there to inform management of the staff’s issues and concerns? This perception largely led to the idea that HR was there for the employees’ benefit, a perception that lasted from the 1930s to the 1970s. However, things began to shift in the 1980s.

The Modern Reputation
The 1980s saw a reduction in union membership, and HR departments suddenly had an entirely new mandate to contend with in the form of the numerous worker protection laws that were being passed. In response, HR became less of an advocate for the worker and more of the company’s fixer, solving problems before they got the company in trouble with the government.

However, this action against issues like discrimination, sexual harassment, and other causes of a toxic workplace did often turn out to the employee’s benefit--if only to avoid legal troubles. This is why many sexual harassment claims are ultimately settled out of court and include non-disclosure agreements. The company still has a reputation to protect, after all.

However, this approach doesn’t always work the way that it should.

Potential Issues Between HR and Staff
Unfortunately, the shift that took place in the 1980s has been shown to have some less-than-ideal repercussions. For instance, many workplace culture experts have noticed that some workplace bullying cases aren’t managed as one would expect, especially if one still subscribes to the idea that HR is there for the employees’ benefit.

Workplace bullying has become a topic that employees may not want to report, especially if the bullying is coming from a superior. Many have experienced retaliation for reporting a higher-up for bullying from management, and sometimes, from HR itself. Blind, an anonymous app that connects office workers and employees, has reported that nearly half of its users who reported workplace incidents have felt blowback afterwards.

Susan Fowler, formerly an engineer at Uber, had a particularly trying time in dealing with Human Resources when she worked for the ridesharing company (which had 34.72% of Blind users who worked for them confirm that retaliation happened). When Fowler was on the receiving end of unwanted, inappropriate messages from a manager, she went through all the “right” steps, documenting what had happened and reporting the manager to HR. However, she was then told that she had two options: find a different team to work on, or grin and bear it and potentially get a negative performance review from her harasser. Naturally, she left Uber not long after, and wrote a blog that ultimately saw more than 20 Uber employees fired after an internal investigation.

Regardless, Fowler’s trust in the HR department was broken, this situation proving that not all HR departments are there for the well-being of the staff, some clearly siding with the administrative side of the business-but now we ask the question, why can’t an HR department serve the needs of both?

Balancing Either Side’s Needs
When it all boils down to it, HR is there to make sure that the company has the talent necessary to succeed, as well as to ensure that the company retains that talent by mitigating and resolving any employee issues to the best of their ability. However, in many companies, HR simply doesn’t have enough leverage, their resources stretched too thin to effectively juggle the demands of a business and the needs of the employees.

At Suffolk Computer Consultants, we see the HR department as a critical part of the business and its success, and so we hate to see any department left without assistance. One method that we’ve found effective in empowering HR is to provide them with better technology and automation capabilities. These solutions allow them to make it through their overstuffed work schedules more efficiently.

If you’re interested in giving your Human Resources department the chance to become a resource for your employees and your administration, reach out to us for more information by calling 631-905-9617.

5 VoIP Myths that May Be in Your Way
Tip of the Week: 5 Ways to Keep Your Data Safe


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Wednesday, December 19 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Best Practices Business Computing Cloud Privacy Network Security Cybersecurity User Tips Tech Term Managed IT Services Malware Microsoft Productivity Communications Backup Smartphones Internet Communication Business Hardware Outsourced IT Efficiency Hosted Solutions Email Passwords Software Hackers Browser Business Management Google Data Recovery Android VoIP Wi-Fi Small Business Ransomware Data Backup Social Media Alert Windows 10 Cloud Computing Mobile Device Applications Save Money IT Support Microsoft Office Smartphone IT Services Router Business Intelligence Mobile Devices Managed IT Services Computer Data Twitter Collaboration Apps Internet of Things Network Employer-Employee Relationship Users Innovation Miscellaneous Saving Money Bandwidth Virtualization Holiday Wireless BDR Information Business Continuity Data Breach Settings Blockchain Patch Management Vulnerability Password Workplace Tips Excel Marketing Government Gadgets Office Access Control Networking Automation Data Management Analytics Phishing VoIP Tech Terms Connectivity Remote Monitoring and Management How To Windows WiFi Cybercrime Spam Scam Wireless Charging Mobile Device Management Data Protection Virtual Assistant Physical Security Managed IT Service Gmail Battery Cortana Managed Service Retail Dark Web Computers App Artificial Intelligence Hacking Compliance Productivity Workers VPN Tip of the week Remote Computing Chrome BYOD Paperless Office Virus Cost Management IT Support Website Office 365 Word Company Culture Politics Remote Monitoring Law Enforcement iPhone Staffing Lead Generation Mobile Security Millennials Update Paste Content Filtering Bring Your Own Device Microsoft Office 365 Laptop Telephone System Printing Hard Drives Information Technology Data loss Tablet Unified Communications Medical IT Gadget Spyware Travel Certification Network Attached Storage Streaming Media Server Analysis Operating System Outlook Amazon Printer Server Technology Tips Hybrid Cloud Google Maps Authentication Two-factor Authentication Paper Entertainment Biometrics Staff Knowledge RAM GDPR Facebook Shortcut HP Live Streaming Database Mobility Telephone Systems Server Management File Sharing Downloads Recovery WannaCry Files Environment Telephony Profitability Disaster Recovery Cleaning Printers Backup and Disaster Recovery User Tip Authorization Tech Support Maintenance Remote Support Ink Access Google Drive Websites Comparison Microsoft Teams Spotify Storage CrashOverride Document Management WhatsApp Tactics Safety Remote Control User Security Trends HIPAA e-waste Voice over IP Eliminating Downtime Plug-In SSD Antivirus Hosted Solution IT budget PowerPoint Hiring/Firing Specifications Managing Stress Error Digital Internet Explorer Cables Spam Blocking Machine Learning Business Technology A.I. Work/Life Balance Big Data Phone System Hard Drive disposal eCommerce Wireless Internet Education Smart Technology Sports Managed IT Proactive IT Inventory Telecommuting Troubleshooting Copy IT Management Apple SaaS Multi-Factor Security Dongle Conferencing G Suite Office Tips Automobile Touchscreen Edge News Threat Botnet Voice over Internet Protocol Email Management Telecommute Sales Movies Reporting Upgrade Processors Licensing Value Online Shopping Help Desk Encryption Domains Video Games Yahoo Synergy IaaS Worker Windows 10 Credit Cards Search Television Vendor Management Public Speaking Emoji Presentation HaaS Printer Autocorrect Avoiding Downtime Lithium-ion battery Scheduling Augmented Reality Dark Data Unified Threat Management Wireless Technology 5G Samsung Leadership IBM Current Events Managed Service Provider Instagram The Internet of Things DDoS Hacker Money Computer Care Quick Tips Budget Personal Information Employer Employee Relationship Customer Relationship Management Net Neutrality Competition Regulation Emergency Fun IP Address Gaming Console Freedom of Information Customer Service Scalability Mobile Office

Newsletter Sign Up