631-905-9617    Get SUPPORT

Suffolk Computer Consultants Blog

Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

What is VoIP?
Before we get started listing the pros and cons, we should explain what exactly VoIP is. Voice over Internet Protocol uses your organization’s existing Internet connection to make and receive phone calls. Besides phone calls, it also gives organizational access to other features like voicemail, call waiting, call forwarding, and instant messaging.

The Pros of VoIP
If your business still uses landlines from a telephone service provider, VoIP can go a long way toward reducing your monthly costs, while providing a system that is reliable enough for business. The biggest benefit that a VoIP system can provide is the cost savings. Some VoIP systems are less feature-rich than others, but if you get one that has all the bells and whistles, you can make and receive calls from anywhere using multiple phones. Another potential benefit is that often times a VoIP system is at the center of a unified communications system. With the right solution, you can integrate conferencing, instant messaging, email, and your VoIP business phone system into a superior support and communications platform. Some VoIP platforms also provide users with video chat and file sharing, making it simpler than ever to collaborate.

As stated above an additional benefit of a VoIP telephony system is that it can be used from multiple phones. Not only can you use a VoIP solution from a headphone and mic hooked into your computer, you can also get phone handsets that hook up to a computer providing a more traditional experience to callers. Many VoIP solutions have dedicated applications that can be downloaded from the various app stores and run on a mobile device. A quick setup can provide you with a mobile work phone.

The Cons of VoIP
It may be hard to consider any cons to VoIP when you look at the cost difference between the two, but there are some troubling aspects of your average VoIP system. One is security. Some organizations simply don’t trust other organizations with their data. If yours is one of these, you would have to buy the PBX server that would run your phone system. These PBX servers can be very expensive to buy and cost a lot more to properly set up. With cloud-hosted platforms, however, all of this cost is mitigated.

Another qualification some VoIP users have struggled with is call clarity. The way VoIP works, Turing voice files into data packets and sending them over the Internet can produce some lackluster audio results. Some produce choppy communications, while others will lag. This is largely because when data packets are sent sometimes they aren’t sent (or received) in the right order. This is a normal problem in data transmission, but when you are listening to a choppy voice on the other end of the phone, it doesn’t matter what the reasons are.

Additionally, if your organization doesn’t have the proper bandwidth to effectively run a VoIP solution, you may have problems with your sound. If this is the case, the business looking to implement the VoIP product will likely have to upgrade their organizational bandwidth in order to have a reliable voice over IP system. Lastly, emergency services can be elusive with a VoIP solution. Since the location of the caller can’t always be determined with VoIP, a call to 911 will sometimes give you a dispatcher multiple jurisdictions away.

Implementing a VoIP system can make loads of sense for any growing or established small and medium-sized business. Are you thinking about it switching? If so, contact the expert consultants at Suffolk Computer Consultants and we can set you up with several VoIP options that you can then customize to meet the needs of your business. Call us today at 631-905-9617 for more information.

5 Basic Steps to Building a Better Backup Strategy
Tip of the Week: How to Keep Your Cabling Under Co...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Tuesday, March 26 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Best Practices Business Computing Privacy Cloud Network Security Productivity User Tips Cybersecurity Microsoft Malware Tech Term Communications Managed IT Services Smartphones Communication Google Hackers Backup Business Efficiency Hardware Email Passwords Software Outsourced IT Internet Data Business Management Ransomware Android Browser Hosted Solutions Innovation Windows 10 Small Business Collaboration Mobile Device IT Support Users Data Backup Data Recovery IT Services VoIP Mobile Devices Wi-Fi Holiday Microsoft Office Network Alert Save Money Social Media Managed IT Services Smartphone Cloud Computing Applications Internet of Things Apps Router Access Control Bandwidth Password Workplace Tips Miscellaneous Saving Money Twitter Wireless Computer Employer-Employee Relationship Business Intelligence Office Virtualization Information Marketing BDR Gadgets Automation Analytics Chrome Blockchain Office 365 VoIP Word Data Breach Business Continuity Government Networking Paperless Office Data Management Settings Patch Management Phishing Excel Vulnerability Tech Terms Connectivity Dark Web BYOD WiFi Cybercrime Medical IT Productivity Scam Company Culture Data Security Virtual Assistant Politics Tip of the week Remote Computing Mobility Battery Virus Managed Service Website Cortana Computers Windows App Compliance Spam Artificial Intelligence Hacking How To Mobile Device Management Facebook IT Support Wireless Charging Cost Management Retail Physical Security Managed IT Service Data Protection Gmail Remote Monitoring G Suite Law Enforcement VPN Remote Monitoring and Management Workers Microsoft Office 365 Antivirus Files Telephony Healthcare Lead Generation Safety Mobile Security Telephone Systems File Sharing User Tip Hard Drives Certification Personal Information Bring Your Own Device Remote Support Laptop Printing Outlook Data loss Education Unified Communications Smart Technology WhatsApp Analysis Cryptocurrency Spyware Phone System Google Drive Comparison Authentication Network Attached Storage Streaming Media Voice over IP Server Amazon Operating System Remote Control User Security Paper Technology Tips SaaS Hybrid Cloud Hosted Solution Google Maps GDPR Big Data Specifications Profitability Staff RAM HP Database Authorization Server Management Downloads eCommerce E-Commerce WannaCry Environment Staffing Spam Blocking Business Technology Upgrade Ink Telecommuting Training Backup and Disaster Recovery Copy Apple Storage Multi-Factor Security Conferencing Eliminating Downtime Websites Microsoft Teams Information Technology News Spotify Time Management Document Management Tactics Gadget Trends Licensing Online Shopping Plug-In Payment HIPAA e-waste Email Management Sales Error IT budget PowerPoint Millennials Hiring/Firing Cables Security Cameras SSD Printer Server Paste iPhone Content Filtering Wireless Internet Entertainment Managing Stress Biometrics Telephone System Chrome OS Digital Internet Explorer Shortcut Troubleshooting Two-factor Authentication Machine Learning A.I. Disaster Recovery Travel Work/Life Balance Proactive IT instant Messaging Hard Drive disposal Recovery Tablet Touchscreen IT Management Sports Maintenance Managed IT Voice over Internet Protocol Wearables Inventory Cleaning Printers Botnet Help Desk Dongle Access Office Tips Automobile Reporting Edge Threat CrashOverride Update Tech Support Telecommute Movies Live Streaming Vulnerabilities Processors Value Knowledge Yahoo IBM Encryption Computer Care Net Neutrality Hacker The Internet of Things Search Budget Customer Relationship Management Vendor Management Competition Gaming Console Autocorrect IP Address Avoiding Downtime Windows 7 Scalability Dark Data Customer Service Synergy Emergency Scheduling Video Games Worker Mobile Office IaaS Samsung Managed Service Provider Television Domains Credit Cards DDoS Quick Tips Emoji Instagram Windows 10 Printer Money HaaS Employer Employee Relationship Regulation Public Speaking Fun Unified Threat Management Presentation Lithium-ion battery Freedom of Information Leadership Augmented Reality Current Events Wireless Technology 5G

Newsletter Sign Up